「專科門診覆診病人小錦囊」
"Tips for Specialized Out-Patient Clinic (SOPC ) Follow-up Visits"
因應近期新型冠狀病毒🦠爆發,醫院管理局在公立醫院🏥啟動「緊急應變級別」措施,專科門診診所的病人可能對應否如期應診有疑慮。醫院管理局有已彈性安排,公眾可參考以下問答。
Due to the current outbreak of novel coronavirus, the Hospital Authority has activated Emergency Response Level in public hospitals. Patients may have doubts about how to attend Specialized Out-patient clinics scheduled visits. Flexible arrangements initiated by the Hospital Authority are in effect now. The public can refer to the following information.
問:我擔心會感染到病毒,無去到或者唔想去醫院 / 診所覆診,咁點算呀🤷🏻♂🤷🏻♀?
答:唔駛擔心😊,你可以喺覆診紙上面搵番醫院 / 診所電話☎,打電話去搵同事幫手。同事會因應實際情況,安排另一個覆診期📅俾你。
由於近期好多人打電話嚟診所,查詢熱綫有可能比較難打通,喺留言時請清楚留低你嘅聯絡電話☎。如果唔係緊急情況,你可以考慮傳真以要求改期,記得寫清楚聯絡電話☎,診所同事會再覆番你。
Question: I am worried about being infected by the virus. I don’t want to visit the hospital / clinic, or even show up for a scheduled appointment. What should I do?
Answer: There’s no need to worry. Please find the phone number printed on the appointment slip. Please use it to call our colleagues and s/he will make a new appointment for you according to your situation.
Due to heavy call volume, the enquiry hotline may be difficult to reach. Please leave your contact number clearly when leaving a message. If it is not an emergency, you can consider faxing a message requesting for a reschedule. Remember to write your contact phone number clearly. The clinic colleagues will reply to you.
問:我啲藥💊就嚟食晒啦,等唔到去重新安排覆診嗰日,咁又點算呀🤷🏻♂🤷🏻♀?
答:診所同事幫你重新安排覆診期嗰陣,如果你知道唔夠藥💊食到覆診嗰日,記住話俾同事知,同事會睇番你嘅情況,可能安排你去藥房攞住一部份藥💊先,又或者安排你早啲返嚟見醫生👨🏻⚕👩🏻⚕。
Question: My medication supplies are running low, and I can’t wait till the coming medical appointment. What should I do?
Answer: When our colleagues are rearranging your appointment, please tell her/him that you do not have enough medicines. Our colleagues will make necessary arrangements so that you can get the medicines from the Pharmacy, or s/he will arrange an earlier appointment for you.
以上英文版是由朋友所譯,醫管局只提供中文版。
The English version is translated by a friend of mine. HA has provided the information in Chinese only.
原文請參考下面醫管局網址:
Please refer to the following HA website for original source (Chinese version only):
https://www.ha.org.hk/haho/…/cc-Wuhan/Arrangement_SOP_tc.pdf
關❤身邊人,請廣傳💌🗣
Caring for your neighbor and people around you, please spread the message.
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